PRIVACY POLICY
CDA Global
Website: https://cdragonageglobal.com
CDA Global (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website, https://cdragonageglobal.com (“Website”), or interact with us in any other manner, including booking luxury transportation services.
Information We Collect
We may collect the following types of information from you:
Personal Information
When you contact us through our Website, phone, or email, or when you book our transportation services, we may collect personal information that you provide, including:
- Full name
- Phone number (mobile and/or landline)
- Email address
- Mailing address or pickup/drop-off locations
- Flight numbers and travel itinerary details
- Special service requests (child seats, pet-friendly vehicles, meet-and-greet service)
- Payment information (processed securely; full card numbers are never stored on our servers)
Automatically Collected Information
When you visit our Website, we may automatically collect certain information about your device and usage, including:
- IP address
- Browser type and version
- Operating system
- Referring URLs and pages viewed
- Time and date of visits
- Device identifiers and cookies
How We Use Your Information
We use the information we collect for the following purposes:
To Communicate with You
We use your contact information to:
- Respond to your inquiries and booking requests
- Send booking confirmations, dispatch updates, and service alerts
- Provide itinerary changes, chauffeur details, and pickup coordination
- Deliver administrative information about your reservation or our services
To Provide and Improve Our Services
- Process, confirm, and manage transportation reservations
- Dispatch professional chauffeurs and optimize routing/pickup timing
- Personalize your experience based on preferences and past bookings
- Improve website functionality, user experience, and service quality
Legal Compliance
We may use your information to comply with applicable laws, regulations, or legal obligations, including responding to subpoenas, court orders, or legal requests.
Marketing (Only with Consent)
With your explicit consent, we may send promotional offers, newsletters, or updates about new services. You may opt out at any time.
Information Sharing and Disclosure
SMS Or Phone Number Consent Non-Sharing Statement
SMS or Phone number consent is not shared with third parties for affiliate and marketing purposes. No mobile opt-in data will be shared. We do not sell, rent, release, or transfer your SMS consent or phone number to any third party for any third-party marketing or affliate purposes.
General Sharing Practices
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party or affiliate company for marketing purposes.
Service Providers
We may share your information with our trusted service providers who perform services on our behalf, such as:
- Booking management and dispatch software
- Payment processing platforms
- SMS/email communication tools
- Analytics and website performance services
- GPS tracking and fleet management systems
These service providers are contractually obligated to protect your information and use it only for the services they provide to us.
Legal Requirements
We may disclose your information if required by law, regulation, or legal process, or if we believe disclosure is necessary to protect our rights, property, or the safety of our users, chauffeurs, or others.
Business Transfers
In connection with a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of the business assets. You will be notified via email or website notice of any such change.
With Your Consent
We may share your information when you explicitly authorize sharing, such as providing contact details to corporate billing departments or event coordinators.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction, including:
- SSL/TLS encryption for all website transactions
- Secure payment gateways compliant with PCI-DSS standards
- Restricted access to personal data on a need-to-know basis
- Regular security audits and software updates
- Secure storage of dispatch and booking records
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights and Choices
Opting Out
- Marketing Communications: You may opt out of receiving promotional messages by following the unsubscribe instructions in those communications or contacting us directly.
- SMS Messages: You can opt out of receiving SMS messages at any time by texting “STOP” to any message you receive. You may also contact us at 404-595-1188 or res@cdragonageglobal.com to request removal from our messaging list.
If you opt out of marketing communications, we may still send you non-promotional, service-related communications about your reservations or our ongoing business relationship.
Access and Update Information
You have the right to access, update, or correct your personal information. To do so, please contact us using the information provided below.
Data Deletion
Subject to legal retention requirements, you may request deletion of your personal information by contacting us directly.
Third-Party Websites
Our Website may contain links to third-party websites (e.g., payment portals, social media, partner venues). We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.
Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically for any updates. Continued use of our website or services after changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
CDA Global
100 Hartsfield Center PKWY #500
Atlanta, GA 30354
Phone: 404-595-1188 (Dispatch & Support, 24/7)
Email: res@cdragonageglobal.com
Website: https://cdragonageglobal.com
SMS Terms and Conditions
1. Introduction
Welcome to CDA Global. By accessing or using our services, including receiving SMS communications, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not engage with our SMS services.
2. Consent for SMS Communication
By providing your consent to receive SMS communications, you acknowledge and agree to receive text messages from CDA Global at the phone number you provide. Information obtained as part of the SMS consent process or phone number will not be shared with third parties.
SMS or phone number consent is not shared with third parties for marketing purposes. No mobile opt-in data will be shared.
3. Types of SMS Communications
If you have consented to receive text messages, you may receive SMS communications related to the following:
- Booking & Reservation Updates: Confirmations, itinerary changes, pickup reminders
- Dispatch & Chauffeur Coordination: ETA alerts, chauffeur name/vehicle details, real-time updates
- Service Alerts: Flight delay adjustments, weather-related notifications, service interruptions
- Customer Support: Follow-up messages, feedback requests, assistance with reservations
- Account & Billing: Payment confirmations, invoice delivery, corporate account updates
Example Message:
“Hello, this is CDA Global dispatch. Your chauffeur is 5 minutes away. Reply STOP to opt out of SMS messaging from CDA Global.”
4. Opt-In Method
You may opt-in to receive SMS messages from CDA Global in the following ways:
- By checking the SMS consent box on our online booking or contact forms
- By explicitly providing your mobile number and requesting text updates via phone or email
- Verbally, during a conversation with our dispatch team
5. Standard Messaging Disclosures
- Message and data rates may apply.
- You can opt out at any time by texting “STOP.”
- For assistance, text “HELP” to any text message, or contact us directly at 404-595-1188, email us at res@cdragonageglobal.com, or visit our Privacy Policy and Terms and Conditions pages.
- Message frequency may vary depending on your reservation activity and service needs.
ACKNOWLEDGMENT
By booking a reservation, creating an account, or using CDA Global’s website and services, you acknowledge that you have read, understood, and agree to this Privacy Policy, including our SMS communications practices.
